FAQ

My honey has crystallized.

No need to worry, this assures the natural composure of your honey. Simply place your honey in a container with warm water, place it in the sun on a hot day, or follow the instructions on the back of the label! If you have further questions about crystallized honey, contact info@moorehoney.com.

How do I place an order?

​​Simply head over to our shop tab and you will be directed to our online store. There you can add items to your cart, pay with verified credit card processor Stripe, and enjoy your products in the mail soon!

 
 
Payment and Shipping

 

Your item will ship to you in 3 - 5 business days. Shipping is $10.00 for shipping inside Texas, while shipping outside of Texas is $12.00. However, if there is a free shipping program active the shipping fee will be waived.

 
 
Returns & Refunds
 

If your honey is damaged in shipping, contact sales@moorehoney.com to open a case. All returns must be UNOPENED and not tampered with. Return items are subject to a restocking fee based on price and shipping costs.

© 2020 Moore Honey Farm

sales@moorehoney.com

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